Streamline Operations with Digital Waiver Software

Yes, at-home signing requires that the device have a camera and microphone to use aWaiver.
Android mobile devices should be using Android version 6 or newer to use our waiver app.
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Apple iPhones and iPads need to be running iOS 11 or newer and you need to use Safari. macOS devices need to run on iOS 11 or newer and use Safari or Chrome. Additionally, be sure the camera can be permanently set to forward-facing so each customer doesn’t have to change the camera.

However, we recommend using the most current operating systems for Android or Apple devices as we are always updating our software with the latest technology and older operating systems aren’t always compatible with current technology.

No, your insurance company usually has a liability waiver they want their customers to use. Get a PDF copy of the waiver from your insurance company and upload it to our system using the Manage Waivers tab in the user portal.

Yes, aWaiver is a sister software to aReservation by Indexic. We do have an API that we can supply to any software provider you may be using so that they can integrate the waiver information with your reservation system.

aWaiver can collect the full name, birthday, email address, phone number, emergency contact information, and physical address of signers. During the signing process, individuals indicate whether they are signing for themselves, as a parent or legal guardian for others, or in both roles. Signers can opt in or out of marketing, and customer information, including email addresses, phone numbers, and signer names, can be exported.

Yes, we require all waivers to be submitted in PDF format. If you have your waiver in a word document, you can print it out to a PDF file, there is free software online to do this, and then upload the newly created PDF file through the user portal.

Yes, when you open an account with aWaiver, we charge your credit card $30 to authenticate your card. You now have a $30 credit with us to will be applied to signed waivers. We will not bill you again until you have used up the $30 credit.

We bill monthly for waivers signed in the past 30 days. We will automatically charge the credit card you entered into the billing section of your account and send you a notification of the charged amount.

No, we only bill you for the actual number of waivers you sign. You never pay for waivers you didn’t use with our system. However, we do have a yearly minimum charge of $30 to use the software and we bill in $30 increments. If your usage is under $30 for the month, we will bill $30 and then you will have a credit and will not be billed again until that credit is depleted.

No, your waiver can be any number of pages. It is the same price regardless if it is 1 page or 10.

No, you can have as many waivers as you need to operate your company.

No, all account billing goes to one credit card only. We can’t split payments. If you wish to bill different cards for different waivers, you will need to set up multiple accounts.

No, once a waiver has been approved by yourself or someone in your employ, the waiver can’t be changed.

Finding a waiver after a customer has signed is easy. Using the search bar in the user portal, you can search by name or date of service. All entries matching your search criteria will be displayed.

aWaiver keeps your signed documents for 7 years.

If you no longer wish to use our service, you can request a download of your waivers. There is a minimal charge of $250 for this service but there is no time frame for requesting this information.